Scandic Hotels

Using the website

Using the website - common questions

What browser can I use to access Scandic's website?
 
 
You can use Internet Explorer 6 and 7 and Mozilla Firefox 1.5 and 2.0. We are currently developing the site to support other browser versions.
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How can I find a specific hotel's homepage?
Find your hotel by searching on the map under the "Our hotels" tab. You can also search directly in the booking module by entering the hotel name or destination, or use the short URL functionality by typing in the name of the hotel after the scandic URL: www.scandichotels.com/hotelname.
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How accurate is the information contained on this site?
We carefully check the information on scandichotels.com to ensure it is accurate. However, the information and prices shown may have changed by the time you come to book because, regrettably, errors do occur. On occasion, certain facilities or amenities such as swimming pools or restaurants may not be open or available due to maintenance, adverse weather conditions, insufficient demand or other reasons beyond our control.
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Is this a secure site? Are my credit card details safe?
Scandic makes every effort to maintain customer confidentiality when securing an online payment. This includes ensuring that the security of your credit card details and other personal information is properly encrypted and protected.
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Where can I find more information about Scandic's child policy on the site?
You can find information for families under the "Always at Scandic" tab in the "Our hotels" section. Go directly to the child policy section, click here.
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Where can I download a Scandic logo or images for press?
You find it in the Image bank under the "Press and Media" tab in the "About us" section. Go directly to Scandic's Image Bank, click here.
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