Continuously improving

It should be easy to stay with us. We always try to be considerate and meet special needs and requirements.

Smart solutions

With the help of smart solutions, we design hotels where all of our guests can be happy. We prioritise accessibility in both our newly built and renovated hotels, constantly improving the standard of what we can offer. As well as technical solutions and practical matters, we believe in care and consideration. Showing interest and commitment is in many cases just as important to ensure everyone is enjoying their stay with us.

Scandic's accessibility standard

In consultation with organisations for people with special accessibility needs, our hotel guests, and team members, we have drawn up a checklist of 135 points which we call Scandic's accessibility standard. This standard encompasses everything we offer and is to be an integral consideration for all products and services at the hotel. At Scandic, our hotel staff is delighted to offer inclusive service to make life easier for all guests.

Download Scandic's accessibility standard (pdf)

Interactive online training

We are the first hotel chain in the world to offer an interactive online training in accessibility that focuses on advice, tips, tests, and instructional videos showing how to provide really good service for guests with disabilities. To ensure the same high level of service to all guests, with or without disabilities, is an important objective for us at Scandic.

Take our online course on accessibility