Accessibility at Scandic
Everyone is welcome at Scandic and we do our utmost to ensure that our hotels are accessible to all. Use your hearing loop at your meeting, hang your walking stick on its special holder at reception, read our safety instructions in Braille and satisfy your appetite at our food-for all-buffet. And naturally, four-legged friends are always welcome.
Accessibility information at each hotel
How far is it to the disabled parking, how wide are the doors and how high is the bed? On each hotel’s website, you will find detailed information about the hotel's own solutions.
1. Go to the hotel's website
2. In the "About the hotel" section, select Special needs
HOTELS FOR EVERYONE
With the help of smart solutions, we design hotels where all of our guests can be happy. We prioritize accessibility in both our newly built and renovated hotels, constantly improving the standard of what we can offer. As well as technical solutions and practical matters, we believe in care and consideration. Showing interest and commitment is in many cases just as important to ensure everyone is enjoying their stay with us.
Scandic's accessibility standard
In consultation with organizations for people with special accessibility needs, our hotel guests, and team members, we have drawn up a checklist of 159 points which we call Scandic's accessibility standard. This standard encompasses everything we offer and is to be an integral consideration for all products and services at the hotel. At Scandic, our hotel staff is delighted to offer inclusive service to make life easier for all guests.
Interactive online training
We are the first hotel chain in the world to offer an interactive online training in accessibility that focuses on advice, tips, tests, and instructional videos showing how to provide really good service for guests with disabilities. To ensure the same high level of service to all guests, with or without disabilities, is an important objective for us at Scandic.