Accessibility for all – naturally
We want everyone to be able to enjoy a comfortable stay at Scandic, whatever their special requirements. Every day, at all our hotels, we are working to improve accessibility. A properly adapted environment has no obstacles – only opportunities for everyone to be happy.
How it started
Autumn 2003 saw the appointment of Magnus Berglund as Disability Coordinator for Scandic. One of his first tasks was to train our team members. Everyone needs to understand what it is like for a guest with a disability. Everyone needs knowledge and insight into how we can facilitate and help. Now, all the team members at our hotels are trained in accessibility. For one thing, they get to try working in a wheelchair.
The requirements for worry-free travel naturally vary depending on whether you are wheelchair-bound, allergic, blind or deaf. That's why we always keep updated on just what those requirements are. To ensure a standard that is as even as possible at our hotels, we have drawn up a joint accessibility standard.
Our accessibility standard applies at all our hotels
In consultation with disability organisations, hotel guests and team members, we have drawn up a checklist of 93 points which we call Scandic's accessibility standard. Based on this, every hotel works to make life easier for its guests. The standard encompasses everything we offer and is to be an integral consideration for all products and services at the hotel.
We know that accessibility is an ongoing process
With the help of smart solutions, we design hotels where everyone can be happy. We are always improving and driving the issues forward. We prioritise accessibility in our new builds and refurbishments, constantly improving the standard of what we have. As well as technical solutions and practical matters, we believe in care and consideration. Showing interest and commitment is in many cases just as important to ensure everyone is enjoying their stay with us.