Accessibility at Scandic

You're always welcome whatever disability, sight or hearing, allergy or wheelchair bound, we’ve seen to it that you'll feel at home. Hang the walking stick on it’s special holder, bring the hearing loop to the meeting and satisfy your appetite with your special diet. Your four legged friend is welcome of course.

Scandic's accessibility standard

In consultation with organisations for people with special accessibility needs, our hotel guests, and team members, we have drawn up a checklist of 135 points which we call Scandic's accessibility standard. This standard encompasses everything we offer and is to be an integral consideration for all products and services at the hotel. At Scandic, our hotel staff is delighted to offer inclusive service to make life easier for all guests.

Scandic's accessibility standard (pdf)

Interactive online training

We are the first hotel chain in the world to offer an interactive online training in accessibility that focuses on advice, tips, tests, and instructional videos showing how to provide really good service for guests with disabilities. To ensure the same high level of service to all guests, with or without disabilities, is an important objective for us at Scandic.

Hotels for everyone

With the help of smart solutions, we design hotels where all of our guests can be happy. We prioritise accessibility in both our newly built and renovated hotels, constantly improving the standard of what we can offer. As well as technical solutions and practical matters, we believe in care and consideration. Showing interest and commitment is in many cases just as important to ensure everyone is enjoying their stay with us.

Scandic accessibility brochure (pdf)