Any questions?

We're happy to answer your questions and you're always welcome to contact us. On these pages, we have gathered the most frequently asked question. So that you can get an answer as soon as possible


You can easily book a room through our website. But you're always welcome to call us if you rather do it by phone. 

Don't forget, we guarantee that you'll find the best offers and prices on our website. 

Reduce the chance for queue

The chart below are showing bars when we get the most / least calls. We always work as fast as we can to respond on your call. But if you want to reduce the chance for a phone queue we recommend calling during the times with a low bar.


The chart is based on central european time (CET).



Reservation & customer service (English speaking)

Phone number: +46 8 517 517 00

Monday-Friday 08:00-20:00
Sunday 12:00-18:00
Saturday 10:00-15:00
Days Time

We also have central reservation in following countries/languages

Swedish: +46 8 517 517 00
Norwegian: +47 23 15 50 00
Danish:+45 33 48 04 02

Monday-Friday 08:00-20:00 08:00-20:00 08:00-19:00
Sunday 12:00-18:00 12:00-18:00 Closed
Saturday 10:00-15:00 10:00-15:00 Closed
Country Sweden Norway Denmark

*Please be aware, opening hours may differ during public holidays