We're happy to answer your questions and you're always welcome to contact us. On these pages, we have gathered the most frequently asked questions, so that you can get an answer as soon as possible
Third party / OTA booking (e.g. Expedia, Booking.com or Hotels.com)?
The terms that apply are those you receive from the third party chanel when booking. Cancellations or changes to your bookin most therfore be made directly to a third party channel.
|Sweden||8:00 - 19:00||-||-||Closed|
|8:00 - 20:00||-||-||Closed|
|Denmark||8:00 - 16:30||-||8:00 - 16:30||Closed|
|Country||Mon - Fri||Mon - Turs||Fri||Sat & Sun|
*Please be aware, opening hours may differ during public holidays.
Swedish: +46 8 517 517 00
Norwegian: +47 23 15 50 00
Danish:+45 33 48 04 02
Finnish: 0200 81800 (charges apply: 0,65€/min + local/min)
** All customer service agents speak English.