We're happy to answer your questions and you're always welcome to contact us. On these pages, we have gathered the most frequently asked question. So that you can get an answer as soon as possible
You can easily book a room through our website. But you're always welcome to call us if you rather do it by phone.
Don't forget, we guarantee that you'll find the best offers and prices on our website.
Reduce the chance for queue
The chart below are showing bars when we get the most / least calls. We always work as fast as we can to respond on your call. But if you want to reduce the chance for a phone queue we recommend calling during the times with a low bar.
The chart is based on central european time (CET).
OPENING HOURS - CENTRAL RESERVATION*
Reservation & customer service (English speaking)
Phone number: +46 8 517 517 00
We also have central reservation in following countries/languages
Swedish: +46 8 517 517 00
Norwegian: +47 23 15 50 00
Danish:+45 33 48 04 02
*Please be aware, opening hours may differ during public holidays
Reservation & Customer service (English speaking):
Public Holidays Hours
09:00 - 18:00: 1st May
10.00 - 19.00 : Ascension Day
09.00 - 18.00: Swedish National Day
09.00 - 15.00: Midsummer Eve
Closed Christmas Eve
10.00 -16.00: Christmas Day
10.00 -16.00: Second Day of Christmas
10:00 - 15:00: 30 December
10.00 - 15.00: New Year's Eve
11:00 - 18:00 : New Year's Day