Any questions?

We're happy to answer your questions and you're always welcome to contact us. On these pages, we have gathered the most frequently asked questions, so that you can get an answer as soon as possible



CENTRAL RESERVATION

Third party / OTA booking (e.g. Expedia, Booking.com or Hotels.com)?
The terms that apply are those you receive from the third party chanel when booking. Cancellations or changes to your bookin most therfore be made directly to a third party channel.

Opening hours*

Sweden 8:00 - 19:00 - - Closed

Norway

 8:00 - 20:00 - - Closed

Finland

 8:00-17:00 - - Closed
Denmark 8:00 - 16:30 - 8:00 - 16:30 Closed
Country Mon - Fri Mon - Turs Fri Sat & Sun

*Please be aware, opening hours may differ during public holidays.

Call us**

Swedish: +46 8 517 517 00

Norwegian: +47 23 15 50 00

Danish:+45 33 48 04 02

Finnish: 0200 81800 (charges apply: 0,65€/min + local/min)

** All customer service agents speak English.