Any questions?

We're happy to answer your questions and you're always welcome to contact us. On these pages, we have gathered the most frequently asked question. So that you can get an answer as soon as possible

Booking

You can easily book a room through our website. But you're always welcome to call us if you rather do it by phone. 

Don't forget, we guarantee that you'll find the best offers and prices on our website. 

Reduce the chance for queue

The chart below are showing bars when we get the most / least calls. We always work as fast as we can to respond on your call. But if you want to reduce the chance for a phone queue we recommend calling during the times with a low bar.

 

The chart is based on central european time (CET).

 

OPENING HOURS -  CENTRAL RESERVATION*

Reservation & customer service (English speaking)

Phone number: +46 8 517 517 20

Monday-Friday 08:00-20:00
Sunday 12:00-18:00
Saturday 10:00-15:00
Days Time

We also have central reservation in following countries/languages

Swedish: +46 8 517 517 00
Norwegian: +47 23 15 50 00
Danish:+45 33 48 04 02

Monday-Friday 08:00-20:00 08:00-20:00 08:00-19:00
Sunday 12:00-18:00 12:00-18:00 Closed
Saturday 10:00-15:00 10:00-15:00 Closed
Country Sweden Norway Denmark

*Please be aware, opening hours may differ during public holidays

 

Book - best price guaranteed

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If you´re booking a promotional offer or a Corporate negotiated rate you´ll need a special booking code. Don´t use any special characters such as (.) (,) (-) (:). If you would like to make a booking with code VOF, please call us +46 8 517 517 20.

Save your booking code for the next time you visit the page by ticking the box “Remember”. Don't tick the box if you´re using a public computer to avoid unauthorized access to your booking code. ds

Invalid booking code
Multiroom booking is not possible, when booking with voucher

Only valid for prepaid Bonus Cheques. Supplements are applicable at certain hotels and must be paid at the hotel.

As a Scandic Friends member you need to be logged in to book a reward night (membership number and password). The points can be used to book reward nights at all Scandic hotels.

Multiroom booking is not possible, when making a redemption booking

Reservation & Customer service (English speaking):

+46 8 517 517 20