General
You and the hotel agree to the terms and conditions of the room rental. The name of the company that runs the hotel (hereinafter referred to as ‘Scandic’ or ‘The Hotel’) and with which the agreement is concluded, is stated in the booking confirmation. Unless a special agreement is concluded, the following rules apply. Special rules apply for conferences and group bookings.
Booking and confirmation
A booking is binding once it has been confirmed and you have received a booking reference number. You may receive this verbally, in writing, or through our booking system. When you make a booking, you must state your name, address, email address, arrival and departure time, and payment method. It is important for you to provide your email address so you can receive your booking confirmation, and so you are able to check out online. Different terms apply to different rates; please see the detailed pricing information. In order to book a room at a Scandic hotel, you must be 18 years of age or older. If you book a room for a minor, you are responsible for that person, whether you stay in the room with the minor or not. PLEASE NOTE At Scandic Gdansk, Scandic Wroclaw, Scandic Anglais, Scandic Continental, Scandic Malmen, Scandic Grand Central, Scandic Victoria Tower, Downtown Camper by Scandic, Haymarket by Scandic, Scandic Go Upplandsgatan 4, Scandic Go Sankt Eriksgatan 20, Scandic Triangeln, Grand Hotel Oslo by Scandic (20 years), Hotel Norge by Scandic, Scandic Royal Stavanger and Scandic Nørreport minors under the age of 18 are not permitted to stay overnight unless in the company of a parent or legal guardian. A permission document is not sufficient. For security reasons, only employees and checked-in guests have access to our hotel rooms and other reserved areas.