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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)
  • Wheelchair access by ramp or lift at main entrance

Public areas - Other

  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Clear signage of hearing loop in meeting and conference areas (All Scandic)
  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available
  • Portable hearing loop available for meeting rooms (All Scandic)
  • Seating available outside meeting room/s

Disability rooms

  • Bed on legs
  • TV with subtitles or closed captions
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Space under desk accessible for wheelchairs (All Scandic)
  • Minimum of 80 cm free floor space around the bed
  • Number of disability rooms: 1
  • Other height of bed from floor to top of mattress: 58cm
  • TV remote on side table (all scandic hotels)
  • Wardrobe shelf accessible from wheelchair (All Scandic)
  • Width of corridor in room is at least 80 cm (All Scandic)
  • Width of disability room door minimum of 80 cm when open

Disability rooms - bathroom

  • Accessible baths
  • Available free space in bathroom
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Handrail on the inside of the bathroom door if door opens outwards (All Scandic)
  • Hooks reachable from wheelchair (All Scandic)
  • No threshold into bathroom
  • No threshold into shower
  • Other height of wash basin: 72 cm
  • Shower handle placed in its lowest position when guest arrives (All Scandic)
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Single lever basin mixer
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Thermostatic mixer in shower
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)
  • Width of bathroom door is at least 80 cm wide

Public areas - Reception

  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Access ramp or lift in restaurant
  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Level differences in restaurant
  • Parts of restaurant that is not accessible with wheelchair

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Control panel buttons marked in Braille inside lift
  • First and last steps in stairs are clearly marked (contrasting colours or grooved steps)

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 5
  • Space under wash basin accessible for wheelchairs

Parking

  • Clear illuminated and defined path between parking and entrance
  • Disabled parking
  • Distance from parking to entrance (m): 10 m
  • Number of disabled parking bays with min width of 3.6 m each: 3 m
  • Parking bays clearly marked with disabled symbols

Other

  • Staff trained to cater for disabled guests (All Scandic)