Special needs

Smart design solutions at our hotels...

...if you have an accessibility disablilty

• Rooms for people with a disability exist at the majority of Scandic hotels
• Walking stick/cane holder at the reception desk

...if you have impaired hearing

• Hearing loops are available at the reception desk
• Portable hearing loops are available for meetings
• Vibrating alarm clocks that also signal a fire alarm

...if you are allergic

• No allergenic garnishes are used on the buffet breakfast
• Gluten- and lactose-free bread available upon request

...if you have impaired sight

• Guide dogs are always welcome at our hotels

Entrance

• Wide main entrance door (non revolving) with minimum width of 80 cm
• Door/s can be opened automatically at main entrance (All Scandic)
• Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
• No threshold at entrance door (All Scandic)
• Seating available close to main entrance (All Scandic)
• Wheelchair access by ramp or lift at main entrance

Public areas - Other

• Corridors in hotel accessible with wheelchair
• At least one computer work station that is accessible for wheelchair users (All Scandic)
• Clear passage to the Scandic Shop with wheelchair (All Scandic)
• Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

• Disability toilet available in meeting and conference areas
• Meeting and conference floor / area accessible with wheelchair
• Meeting room door with minimum 80 cm width
• Number of disability toilets available: 1
• Seating available outside meeting room/s
• Clear signage of hearing loop in meeting and conference areas (All Scandic)
• Portable hearing loop available for meeting rooms (All Scandic)

Disability rooms

• Bed on legs
• TV with subtitles or closed captions
• Wardrobe without doors or with sliding doors
• Light switch reachable from wheelchair
• Wooden floors in room
• Number of disability rooms: 2
• Other width of room door when open: 90cm
• Other height of bed from floor to top of mattress: 56 cm
• Width of disability room door minimum of 80 cm when open
• Space under desk accessible for wheelchairs (All Scandic)
• Rail for coat hanger at max height 120 cm (All Scandic)
• TV remote on side table (all scandic hotels)
• Wardrobe shelf accessible from wheelchair (All Scandic)
• Width of corridor in room is at least 80 cm (All Scandic)
• Minimum of 80 cm free floor space around the bed
• Bed can be adjusted for legs and back
• Bed height is 55 cm from floor to top of mattress

Disability rooms - bathroom

• Available free space in bathroom: 110 x 110
• Height of threshold between room and bathroom: 1 cm
• Height of threshold into shower: 0
• No threshold into shower
• Other height of wash basin: 82 cm
• Thermostatic mixer in shower
• Width of bathroom door is at least 80 cm wide
• Alarm / Emergency codes or buttons in bathroom
• Bathroom towels reachable from wheelchair (All Scandic)
• Handrail on the inside of the bathroom door if door opens outwards (All Scandic)
• Hooks reachable from wheelchair (All Scandic)
• Shower handle placed in its lowest position when guest arrives (All Scandic)
• Shower stool available (All Scandic)
• Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
• Space under wash basin accessible for wheelchairs (All Scandic)
• Toilet paper reachable from toilet (All Scandic)
• View in mirror from wheelchair (All Scandic)
• Wash basin minimum height 78 cm
• Single lever basin mixer
• Shower glass wall
• Width of shower glass wall passage: 90cm
• No threshold into bathroom

Public areas - Reception

• Seating and table available close to front desk
• Cane holders at front desk (All Scandic)
• Clear signs of hearing loop and wake up alarm (All Scandic)
• Clear walkway between reception and lifts (All Scandic)
• Clear walkway to reception from entrance (All Scandic)
• Hearing induction loop in reception desk (All Scandic)
• One part of reception counter is of appropriate height for guests in wheelchairs
• Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

• Walkway to bar is at least 100 cm wide
• Walkway to restaurant is at least 100 cm wide
• Special needs menu

Public areas - Lifts and stairs

• At least one lift with door widht of 80 cm when open
• Door opener or automatic door/s avaliable for lift
• Other width of lift door when open: 90cm
• Control panel buttons marked in Braille inside lift
• First and last steps in stairs are clearly marked (contrasting colours or grooved steps)

Public areas - Public toilets

• Accessible bathroom/s available in public areas
• Bathroom door is at least 80 cm wide
• Foldable armrests by the toilet
• Number of disability bathrooms available: 1
• Other width of bathroom door: 90cm
• Wash basin minimum height of 78 cm
• Alarm / Emergency codes or buttons in bathroom
• Hooks reachable from wheelchair
• Space under wash basin accessible for wheelchairs
• Handrail on inside of bathroom door/s if door/s open outwards

Parking

• Disabled parking
• Distance from parking to entrance (m): 5 m
• Number of disabled parking bays with min width of 3.6 m each: 2
• Parking bays clearly marked with disabled symbols: 2
• Level differences in path from parking to hotel: 1
• Clear illuminated and defined path between parking and entrance

Other

• Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

• Bed linen and towels are washed with eco-friendly detergent
• Cleaning according to the cleaning concept for allergy room
• In the room there has been no smoking or fur animals
• Unscented bathroom products labeled with Asthma Allergy Nordic
• The mattress is made of synthetic material
• The pillows / quilts are made of synthetic material
• The rooms are located on a separate floor or in a separate corridor where there are no fur animals
• The rooms are not freshly painted in the last three months.
• The rooms have no bedspreads/bed blankets or decorative cushions
• The rooms have windows that can be opened (a ventilation window is enough)
• The rooms have wooden floors