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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • At least one computer work station that is accessible for wheelchair users (All Scandic)
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Seating available outside meeting room/s
  • Clear signage of hearing loop in meeting and conference areas (All Scandic)
  • Portable hearing loop available for meeting rooms (All Scandic)

Disability rooms

  • Bed height is 55 cm from floor to top of mattress
  • Bed on legs
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Wooden floors in room
  • Number of disability rooms: 1
  • Other width of room door when open: 90cm
  • Other height of bed from floor to top of mattress: 60cm
  • Width of disability room door minimum of 80 cm when open
  • Space under desk accessible for wheelchairs (All Scandic)
  • Rail for coat hanger at max height 120 cm (All Scandic)

Disability rooms - bathroom

  • Alarm / Emergency codes or buttons in bathroom
  • Available free space in bathroom: 1,5 m2
  • Height of threshold into shower: 0cm
  • No threshold into bathroom
  • No threshold into shower
  • Other height of wash basin: 83cm
  • Other width of bathroom door: 1.5m2
  • Shower glass wall
  • Single lever basin mixer
  • Thermostatic mixer in shower
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide
  • Width of shower glass wall passage: 1m

Public areas - Reception

  • Seating and table available close to front desk
  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Other width of walkway to bar: 1,5m
  • Other width of walkway to restaurant: 1,5m
  • Special needs menu
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Other width of lift door when open: 90 cm
  • First and last steps in stairs are clearly marked (contrasting colours or grooved steps)

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Wash basin minimum height of 78 cm

Parking

  • Assistance with parking in garage if no disabled parking

Other

  • Staff trained to cater for disabled guests (All Scandic)