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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Clear direction signs if disabled entrance is located away from main entrance
  • Level difference at main entrance
  • Revolving doors at main entrance
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • Seating available close to main entrance (All Scandic)

Public areas - Other

  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (All Scandic)

Disability rooms

  • Bed can be adjusted for legs and back
  • Bed on legs
  • Light switch reachable from wheelchair
  • Minimum of 80 cm free floor space around the bed
  • Rail for coat hanger at max height 120 cm (All Scandic)
  • Wooden floors in room
  • Number of disability rooms: 19
  • Other width of room door when open: 91 cm
  • Other height of bed from floor to top of mattress: 58cm
  • TV remote on side table (all scandic hotels)
  • Width of corridor in room is at least 80 cm (All Scandic)
  • Width of disability room door minimum of 80 cm when open

Disability rooms - bathroom

  • Alarm / Emergency codes or buttons in bathroom
  • Available free space in bathroom: ca 1,5 kvm
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Handrail on the inside of the bathroom door if door opens outwards (All Scandic)
  • Height of threshold between room and bathroom: 2-3 cm
  • Hooks reachable from wheelchair (All Scandic)
  • No threshold into shower
  • Other width of bathroom door: 90 cm
  • Shower glass wall
  • Shower handle placed in its lowest position when guest arrives (All Scandic)
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Thermostatic mixer in shower
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)
  • Width of bathroom door is at least 80 cm wide

Public areas - Reception

  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Control panel buttons marked in Braille inside lift
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Other width of bathroom door: 91 cm
  • Space under wash basin accessible for wheelchairs
  • Wash basin minimum height of 78 cm
  • Handrail on inside of bathroom door/s if door/s open outwards

Other

  • Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • Unscented bathroom products labeled with Asthma Allergy Nordic
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms have wooden floors