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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Level difference at main entrance
  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • Wheelchair access by ramp or lift at main entrance
  • Seating available close to main entrance (All Scandic)
  • No threshold at entrance door (All Scandic)

Public areas - Other

  • At least one computer work station that is accessible for wheelchair users (All Scandic)
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (All Scandic)

Disability rooms

  • Bed height is 55 cm from floor to top of mattress
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Space under desk accessible for wheelchairs (All Scandic)
  • Width of corridor in room is at least 80 cm (All Scandic)
  • Bed can be adjusted for legs and back
  • Rail for coat hanger at max height 120 cm (All Scandic)
  • Wooden floors in room
  • Number of disability rooms: 17
  • TV remote on side table (all scandic hotels)
  • Width of disability room door minimum of 80 cm when open

Disability rooms - bathroom

  • Bathroom towels reachable from wheelchair (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)
  • Wash basin minimum height 78 cm
  • Hooks reachable from wheelchair (All Scandic)
  • No threshold into bathroom
  • No threshold into shower
  • Shower glass wall
  • Shower handle placed in its lowest position when guest arrives (All Scandic)
  • Shower stool available (All Scandic)
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Thermostatic mixer in shower
  • Width of bathroom door is at least 80 cm wide

Public areas - Reception

  • One part of reception counter is of appropriate height for guests in wheelchairs
  • Seating and table available close to front desk
  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Special needs menu

Public areas - Lifts and stairs

  • Door opener or automatic door/s avaliable for lift
  • At least one lift with door widht of 80 cm when open
  • Control panel buttons marked in Braille inside lift
  • First and last steps in stairs are clearly marked (contrasting colours or grooved steps)

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Space under wash basin accessible for wheelchairs
  • Wash basin minimum height of 78 cm
  • Handrail on inside of bathroom door/s if door/s open outwards

Parking

  • Disabled parking

Other

  • Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • Unscented bathroom products labeled with Asthma Allergy Nordic
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms are located on a separate floor or in a separate corridor where there are no fur animals
  • The rooms have no bedspreads/bed blankets or decorative cushions
  • The rooms have windows that can be opened (a ventilation window is enough)
  • The rooms have wooden floors