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Special needs

Everyone is welcome at Scandic! We understand that every disability is different. The same goes for all our hotels, and we have implemented smart solutions in our accessibility rooms. When you choose to stay at Scandic, you should enjoy all the same Scandic standards for accessibility. That's why we have implemented and are continuously improving a common accessibility programme that all our hotels use.

Entrance

  • Level difference at main entrance
  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)
  • Wheelchair access by ramp or lift at main entrance

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (All Scandic)
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)

Meeting areas

  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 1
  • Portable hearing loop available for meeting rooms (All Scandic)
  • Seating available outside meeting room/s

Disability rooms

  • Bed on legs
  • TV with subtitles or closed captions
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Minimum of 80 cm free floor space around the bed
  • Wooden floors in room
  • Number of disability rooms: 5
  • Width of corridor in room is at least 80 cm (All Scandic)
  • Width of disability room door minimum of 80 cm when open
  • Bed height is 55 cm from floor to top of mattress
  • Other width of room door when open: 80
  • Other height of bed from floor to top of mattress: 60
  • Wardrobe shelf accessible from wheelchair (All Scandic)

Disability rooms - bathroom

  • Accessible bathtubs
  • Available free space in bathroom: 1m
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Height of threshold between room and bathroom: 0
  • Height of threshold into shower: 0
  • No threshold into bathroom
  • No threshold into shower
  • Other height of wash basin: 90
  • Other width of bathroom door: 90
  • Shower glass wall
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Single lever basin mixer
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Thermostatic mixer in shower
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide
  • Width of shower glass wall passage: 80

Public areas - Reception

  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Other width of walkway to bar: 120
  • Other width of walkway to restaurant: 120
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide
  • Level differences in restaurant
  • Parts of restaurant that is not accessible with wheelchair

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Other width of lift door when open: 95
  • Control panel buttons marked in Braille inside lift

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Number of disability bathrooms available: 2
  • Other height of wash basin: 81
  • Other width of bathroom door: 80
  • Wash basin minimum height of 78 cm

Parking

  • Distance from parking to entrance (m): 10
  • Number of disabled parking bays with min width of 3.6 m each: 0

Other

  • Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms are located on a separate floor or in a separate corridor where there are no fur animals
  • The rooms are not freshly painted in the last three months.
  • The rooms have no bedspreads/bed blankets or decorative cushions
  • The rooms have windows that can be opened (a ventilation window is enough)
  • The rooms have wooden floors