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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 4
  • Seating available outside meeting room/s
  • Clear signage of hearing loop in meeting and conference areas (All Scandic)
  • Portable hearing loop available for meeting rooms (All Scandic)

Disability rooms

  • Bed on legs
  • Light switch reachable from wheelchair
  • Minimum of 80 cm free floor space around the bed
  • Wooden floors in room
  • Number of disability rooms: 7
  • Other height of bed from floor to top of mattress: 62
  • Width of disability room door minimum of 80 cm when open
  • TV with subtitles or closed captions
  • Space under desk accessible for wheelchairs (All Scandic)
  • Rail for coat hanger at max height 120 cm (All Scandic)
  • TV remote on side table (all scandic hotels)
  • Wardrobe shelf accessible from wheelchair (All Scandic)
  • Width of corridor in room is at least 80 cm (All Scandic)
  • Bed can be adjusted for legs and back

Disability rooms - bathroom

  • Available free space in bathroom: 1sqm
  • Height of threshold between room and bathroom: 2cm
  • No threshold into shower
  • Other height of wash basin: 85cm
  • Single lever basin mixer
  • Thermostatic mixer in shower
  • Width of bathroom door is at least 80 cm wide
  • Accessible baths
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Handrail on the inside of the bathroom door if door opens outwards (All Scandic)
  • Hooks reachable from wheelchair (All Scandic)
  • Shower handle placed in its lowest position when guest arrives (All Scandic)
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)

Public areas - Reception

  • Seating and table available close to front desk
  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Level differences in restaurant
  • Parts of restaurant that is not accessible with wheelchair
  • Special needs menu
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Number of disability bathrooms available: 1
  • Wash basin minimum height of 78 cm

Parking

  • Disabled parking
  • Distance from parking to entrance (m): 100 M
  • Number of disabled parking bays with min width of 3.6 m each: 2
  • Parking bays clearly marked with disabled symbols: 2
  • Clear illuminated and defined path between parking and entrance

Other

  • Staff trained to cater for disabled guests (All Scandic)