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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Clear direction signs if disabled entrance is located away from main entrance
  • Level difference at main entrance
  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (all scandic hotels)
  • Night time door bell accessible from wheelchair (max height 120 cm) (all scandic hotels)
  • No threshold at entrance door (all scandic hotels)
  • Seating available close to main entrance (all scandic hotels)

Public areas - Other

  • Clear passage to the Scandic Shop with wheelchair (all scandic hotels)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (all scandic hotels)

Public areas - Reception

  • Cane holders at front desk (all scandic hotels)
  • Clear signs of hearing loop and wake up alarm (all scandic hotels)
  • Clear walkway between reception and lifts (all scandic hotels)
  • Clear walkway to reception from entrance (all scandic hotels)
  • Hearing induction loop in reception desk (all scandic hotels)
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (all scandic hotels)
  • One part of reception counter is of appropriate height for guests in wheelchairs

Public areas - Restaurant and bar

  • Access ramp or lift in restaurant
  • Parts of restaurant that is not accessible with wheelchair
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide
  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Space under wash basin accessible for wheelchairs
  • Wash basin minimum height of 78 cm
  • Handrail on inside of bathroom door/s if door/s open outwards

Other

  • Staff trained to cater for disabled guests (all scandic hotels)