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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Revolving doors at main entrance
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • No threshold at entrance door (All Scandic)

Public areas - Other

  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Seating available outside meeting room/s
  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 1

Disability rooms

  • Light switch reachable from wheelchair
  • Minimum of 80 cm free floor space around the bed
  • Wooden floors in room
  • TV remote on side table (all scandic hotels)

Disability rooms - bathroom

  • Accessible baths
  • Bathroom towels reachable from wheelchair (All Scandic)
  • No threshold into bathroom
  • No threshold into shower
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Toilet paper reachable from toilet (All Scandic)

Public areas - Reception

  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • One part of reception counter is of appropriate height for guests in wheelchairs
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Access ramp or lift in restaurant
  • Level differences in restaurant
  • Parts of restaurant that is not accessible with wheelchair

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Control panel buttons marked in Braille inside lift
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Space under wash basin accessible for wheelchairs
  • Handrail on inside of bathroom door/s if door/s open outwards

Parking

  • Disabled parking
  • Distance from parking to entrance (m): 15 m
  • Number of disabled parking bays with min width of 3.6 m each: 1
  • Parking bays clearly marked with disabled symbols: yes
  • Level differences in path from parking to hotel: 0

Other

  • Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms have windows that can be opened (a ventilation window is enough)
  • The rooms have wooden floors