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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Clear direction signs if disabled entrance is located away from main entrance
  • Level difference at main entrance
  • Revolving doors at main entrance
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • At least one computer work station that is accessible for wheelchair users (All Scandic)
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Clear signage of hearing loop in meeting and conference areas (All Scandic)
  • Number of disability toilets available: 2
  • Portable hearing loop available for meeting rooms (All Scandic)
  • Seating available outside meeting room/s

Disability rooms

  • Bed can be adjusted for legs and back
  • Bed height is 55 cm from floor to top of mattress
  • Bed on legs
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Minimum of 80 cm free floor space around the bed
  • Wooden floors in room
  • Number of disability rooms: 16
  • Width of disability room door minimum of 80 cm when open
  • TV with subtitles or closed captions
  • Space under desk accessible for wheelchairs (All Scandic)
  • Rail for coat hanger at max height 120 cm (All Scandic)
  • TV remote on side table (all scandic hotels)
  • Wardrobe shelf accessible from wheelchair (All Scandic)
  • Width of corridor in room is at least 80 cm (All Scandic)

Disability rooms - bathroom

  • Alarm / Emergency codes or buttons in bathroom
  • Available free space in bathroom: 90 cm
  • Height of threshold between room and bathroom: 2 cm
  • No threshold into shower
  • Other width of bathroom door: 90 cm
  • Single lever basin mixer
  • Thermostatic mixer in shower
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Handrail on the inside of the bathroom door if door opens outwards (All Scandic)
  • Hooks reachable from wheelchair (All Scandic)
  • Shower handle placed in its lowest position when guest arrives (All Scandic)
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)

Public areas - Reception

  • Seating and table available close to front desk
  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • One part of reception counter is of appropriate height for guests in wheelchairs
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Special needs menu
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide
  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 2
  • Other height of wash basin: 70
  • Space under wash basin accessible for wheelchairs
  • Handrail on inside of bathroom door/s if door/s open outwards
  • Wash basin minimum height of 78 cm

Parking

  • Distance from parking to entrance (m): 100 m
  • Level differences in path from parking to hotel: 5 cm
  • Disabled parking

Other

  • Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • Unscented bathroom products labeled with Asthma Allergy Nordic
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms are located on a separate floor or in a separate corridor where there are no fur animals
  • The rooms are not freshly painted in the last three months.
  • The rooms have no bedspreads/bed blankets or decorative cushions
  • The rooms have windows that can be opened (a ventilation window is enough)
  • The rooms have wooden floors