Scandic Portalen

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If you´re booking a promotional offer or a Corporate negotiated rate you´ll need a special booking code. Don´t use any special characters such as (.) (,) (-) (:). If you would like to make a booking with code VOF, please call us +46 8 517 517 20.

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Special needs

You are always welcome in - completely without barriers. Regardless of impairment, sight hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

We have followed the way that our guests make their way through our hotels, from parking and entrance, reception and restaurants to the lift, stairs and our specillay adapted accessible rooms. 

When booking, you must contact us to make sure that you get a room for your special needs. Please call +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (all scandic hotels)
  • Night time door bell accessible from wheelchair (max height 120 cm) (all scandic hotels)
  • No threshold at entrance door (all scandic hotels)
  • Seating available close to main entrance (all scandic hotels)

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • At least one computer work station that is accessible for wheelchair users (all scandic hotels)
  • Clear passage to the Scandic Shop with wheelchair (all scandic hotels)
  • Service / guide dogs allowed in hotel (all scandic hotels)

Meeting areas

  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Portable hearing loop available for meeting rooms (all scandic hotels)
  • Seating available outside meeting room/s
  • Clear signage of hearing loop in meeting and conference areas (all scandic hotels)

Disability rooms

  • Bed on legs
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Minimum of 80 cm free floor space around the bed
  • Side of bed which has min 80 cm free floor space
  • Wooden floors in room
  • Other width of room door when open: width
  • Other height of bed from floor to top of mattress: 50
  • Width of disability room door minimum of 80 cm when open
  • TV remote on side table (all scandic hotels)
  • Wardrobe shelf accessible from wheelchair (all scandic hotels)
  • Width of corridor in room is at least 80 cm (all scandic hotels)

Disability rooms - bathroom

  • Alarm / Emergency codes or buttons in bathroom
  • Available free space in bathroom: 80 cm
  • Height of threshold between room and bathroom: 3,5 cm
  • No threshold into shower
  • Shower glass wall
  • Single lever basin mixer
  • Thermostatic mixer in shower
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide
  • Width of shower glass wall passage: 53 cm
  • Bathroom towels reachable from wheelchair (all scandic hotels)
  • Handrail on the inside of the bathroom door if door opens outwards (all scandic hotels)
  • Shower handle placed in its lowest position when guest arrives (all scandic hotels)
  • Shower stool available (all scandic hotels)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (all scandic hotels)
  • Toilet paper reachable from toilet (all scandic hotels)
  • Hooks reachable from wheelchair (all scandic hotels)
  • Soap dispenser by wash basin reachable from wheelchair (all scandic hotels)
  • Space under wash basin accessible for wheelchairs (all scandic hotels)
  • View in mirror from wheelchair (all scandic hotels)

Public areas - Reception

  • Seating and table available close to front desk
  • Cane holders at front desk (all scandic hotels)
  • Clear signs of hearing loop and wake up alarm (all scandic hotels)
  • Clear walkway between reception and lifts (all scandic hotels)
  • Clear walkway to reception from entrance (all scandic hotels)
  • Hearing induction loop in reception desk (all scandic hotels)
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (all scandic hotels)

Public areas - Restaurant and bar

  • Access ramp or lift in restaurant
  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Other width of walkway to restaurant: 100 cm
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide
  • Aids available during buffet breakfast for disabled guests (all scandic hotels)

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • External and internal lift buttons reachable from wheelchair (height 120 cm)
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Number of disability bathrooms available: 1
  • Space under wash basin accessible for wheelchairs
  • Wash basin minimum height of 78 cm
  • Handrail on inside of bathroom door/s if door/s open outwards

Parking

  • Disabled parking
  • Distance from parking to entrance (m): 8 m
  • Number of disabled parking bays with min width of 3.6 m each: 1
  • Parking bays clearly marked with disabled symbols: 1
  • Level differences in path from parking to hotel: 2

General accessibiliy

  • Handicap facilities

Other

  • Disabled emergency plan
  • Staff trained to cater for disabled guests (all scandic hotels)