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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Door/s can be opened automatically at main entrance (all scandic hotels)
  • No threshold at entrance door (all scandic hotels)
  • Seating available close to main entrance (all scandic hotels)

Public areas - Other

  • Clear passage to the Scandic Shop with wheelchair (all scandic hotels)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (all scandic hotels)

Meeting areas

  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 1
  • Seating available outside meeting room/s

Disability rooms

  • Bed on legs
  • Light switch reachable from wheelchair
  • Space under desk accessible for wheelchairs (all scandic hotels)
  • Minimum of 80 cm free floor space around the bed
  • Wooden floors in room
  • Number of disability rooms: 2
  • TV remote on side table (all scandic hotels)
  • Width of corridor in room is at least 80 cm (all scandic hotels)
  • Width of disability room door minimum of 80 cm when open

Disability rooms - bathroom

  • Accessible baths
  • Alarm / Emergency codes or buttons in bathroom
  • Height of threshold between room and bathroom: 3 cm
  • Hooks reachable from wheelchair (all scandic hotels)
  • No threshold into shower
  • Shower handle placed in its lowest position when guest arrives (all scandic hotels)
  • Shower stool available (all scandic hotels)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (all scandic hotels)
  • Space under wash basin accessible for wheelchairs (all scandic hotels)
  • Thermostatic mixer in shower
  • Toilet paper reachable from toilet (all scandic hotels)
  • View in mirror from wheelchair (all scandic hotels)
  • Width of bathroom door is at least 80 cm wide
  • Bathroom towels reachable from wheelchair (all scandic hotels)
  • Handrail on the inside of the bathroom door if door opens outwards (all scandic hotels)
  • Other width of bathroom door
  • Wash basin minimum height 78 cm

Public areas - Reception

  • Clear walkway between reception and lifts (all scandic hotels)
  • Clear walkway to reception from entrance (all scandic hotels)
  • Cane holders at front desk (all scandic hotels)
  • Clear signs of hearing loop and wake up alarm (all scandic hotels)
  • Hearing induction loop in reception desk (all scandic hotels)
  • One part of reception counter is of appropriate height for guests in wheelchairs
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (all scandic hotels)

Public areas - Restaurant and bar

  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide
  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Other height of wash basin: 80 cm
  • Space under wash basin accessible for wheelchairs
  • Handrail on inside of bathroom door/s if door/s open outwards

Parking

  • Clear illuminated and defined path between parking and entrance
  • Distance from parking to entrance (m): 0
  • Disabled parking
  • Number of disabled parking bays with min width of 3.6 m each: 1
  • Parking bays clearly marked with disabled symbols: 1

Other

  • Staff trained to cater for disabled guests (all scandic hotels)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • Unscented bathroom products labeled with Asthma Allergy Nordic
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms are located on a separate floor or in a separate corridor where there are no fur animals
  • The rooms are not freshly painted in the last three months.
  • The rooms have no bedspreads/bed blankets or decorative cushions
  • The rooms have windows that can be opened (a ventilation window is enough)
  • The rooms have wooden floors