Help & Service

Most things you need to know about Scandic Friends can be found right here on our website and in our Member guide, which is available at our hotels. On these pages you can order a new Scandic Friends card, claim missing points, see Frequently Asked Questions and of course contact us!


How to find my digital membership card.

If you’re missing or have forgotten your password you can order a new one.

If your missing points you can register them here instead.

If you've stayed with us but your partner points haven't been added to your partner account, fill in the form and we will help you.

Most frequently asked question about your membership.

 Scandic Friends Terms & conditions.