Agreement Terms
- Duration of the Agreement
- Agreement Prices
- Volume
- Ordering Channels
- Cancellation Rules
- Credit and Payment Terms
- Information
- Personal Data
- Confidentiality and General Provisions
- Force Majeure
- Applicable Laws and Disputes
Duration of the Agreement
The agreement runs from registration when the terms are digitally accepted until terminated. The agreement is valid for up to 5 years. The agreement can be terminated by either party with at least three (3) months' notice. The termination must be in writing.
Agreement Prices
The agreement applies to the products below in the respective countries:
Country | Agreement price |
---|---|
All countries | Corporate Saver 8 % |
All countries | Meeting Discount 5 % |
Corporate Saver
The agreed discounts apply to individual travelers and are automatically linked to Scandic's FLEX prices, which are controlled by supply and demand and can change daily. Scandic has the right to limit the number of rooms available at the agreed discount. The discount applies to the total room price for all room categories. A maximum of 20 rooms can be booked at the agreement price in a single booking, subject to availability. Prices include breakfast.
Meeting Packages
In addition to accommodation, the agreement also includes meeting packages in the following countries as mentioned in section 2 (minimum 10 persons):
Country | Half day package | Day package | Evening package | Meeting Saver | Full Board |
---|---|---|---|---|---|
All countries (offer may vary between countries) | X | X | X | X | X |
Volume
The agreement prices are based on an annual total purchase of a minimum of 50 room nights and/or NOK 50,000 excluding VAT. If the total volume after six (6) months of the agreement period does not exceed 45 percent of the above volume, Scandic has the right to discuss joint measures with the Customer to achieve the agreement volume or to reduce the discount.
Ordering Channels
The customer's customer number must be provided in connection with the booking for the agreement prices to apply. Booking can be made in one of the following ways:
- Individual Booking (1-9 rooms): Booking can only be made via Scandic's websites followed by /no, /da, /fi, /de, /sv or /en (Maximum four rooms in one booking).
- Scandic's booking and customer service.
- Travel Agency (the customer shall ensure that the travel agency does everything they can to show that Scandic is the preferred solution in the relevant systems/self-booking tools. The customer shall also ensure that their travel agency shares information about Scandic's market shares).
- Meetings and Conference Bookings (from 10 rooms): Booking can only be made via Scandic's meeting websites, followed by /no, /da, /fi, /de, /sv or /en. Meetings with up to 25 people can easily be booked via our websites, and all hotels can receive inquiries on our websites.
Agreement prices and/or discounts agreed between the Customer and Scandic are not eligible for commission for the travel agency. For travel agency bookings, it is assumed that the agreement price and/or discount will apply, provided that there is an agreement on compensation between the Customer and the travel agency, and that the compensation is settled directly between the Customer and the travel agency.
Cancellation Rules
Cancellation rules for individual accommodation (1-9 rooms) are available on Scandic's websites. Reservation Terms | Scandic Hotels. For groups, there are separate cancellation rules (10-20 rooms in a single booking), which the respective hotel confirms upon booking.
Credit and Payment Terms
Payment must be made with a credit card or a travel agency voucher accepted by Scandic (Norway also accepts cash). Any invoicing must be agreed upon by the respective hotel in connection with the reservation, and the confirmation of this must be issued to the relevant hotel by the Customer in writing and in advance. In some countries, a minimum amount per invoice is required. Payment terms are described below.
Country | Number of payment days | Invoice fee |
---|---|---|
Norway | 12 | Yes |
Invoicing rules and penalty interest vary from country to country. Penalty interest will be charged after the due date.
Information
The customer undertakes to inform all affected departments and any subsidiaries immediately after the agreement is signed, and further undertakes to provide Scandic with a list of relevant contact persons. Scandic undertakes to then contact the relevant contact persons in the customer's various departments and/or subsidiaries as soon as possible to provide further information about this agreement. Statistics on room nights and income volume are provided to the customer by Scandic on request. Scandic also offers an environmental report that measures water consumption, food waste, and CO2 on request. Learn more here: Environmental Report | Scandic Hotels.
Personal Data
In accordance with EU 2016/679 General Data Protection Regulation (GDPR):
- Both parties process personal data as a controller under the agreement. Nothing in the agreement shall be interpreted as the parties assuming responsibility as a data processor or processing personal data on behalf of the other party.
- The customer is the controller for the processing of personal data for their employees with the purpose of booking hotel rooms, directly or via a travel agency.
- When the customer or a travel agency books hotel rooms at Scandic, personal data is transferred to Scandic. The customer guarantees that the transfer of personal data is carried out in accordance with applicable regulations where the customer, as the controller, has provided sufficient information to the data subjects. The transfer does not mean that Scandic becomes a processor for the customer.
- Scandic is the controller of the same personal data as the customer concerning the customer's employees, but in different ways. Specifically, when Scandic receives and processes the data subject's personal data in Scandic's system, Scandic becomes the controller of such personal data for the purpose of fulfilling the agreement with the data subject, with the intention of providing hotel rooms.
More information is available on Scandic's websites Privacy Policy | Scandic Hotels.
Confidentiality and General Provisions
The customer and Scandic shall keep this agreement confidential and not make any part of it available to third parties. The industry rules for individual hotel stays in the respective Nordic countries apply in connection with this agreement. For hotels outside the Nordic region, each hotel shall confirm which rules apply upon request.
Force Majeure
Neither party assumes responsibility for incomplete or delayed fulfillment of the obligations in this agreement (1) if and to the extent the incompleteness or delay directly or indirectly is due to fire, flood, natural disaster, lockout, blockade, acts of war, terrorism, riots, or similar extraordinary events reasonably beyond the control of the parties, (2) provided that the party that has not fulfilled the obligations is without fault and the incompleteness or delay could not have been avoided with reasonable precautions.
Applicable Laws and Disputes
This agreement is governed by Norwegian law. Disputes under this agreement should first be sought to be resolved amicably. If no agreement is reached, any dispute will be handled in accordance with the rules of dispute law. Normally, a dispute related to hotel stays will either have to take place in the judicial district where the hotel is located or in the judicial district where the guest resides.
Last updated May 9, 2023