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Special needs

We know that disabilities vary from person to person. This is why we offer detailed accessibility information at all our hotels. We have followed our guest’s route through our hotel from car park to entrance, reception, restaurant, lifts, stairs and to our accessible rooms.

Parking

  • Disabled parking
  • Distance from parking to entrance (m): 20
  • Parking bays clearly marked with disabled symbols

Public areas - Restaurant and bar

  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide

Public areas - Other

  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (All Scandic)

Disability rooms - bathroom

  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Handrail on the inside of the bathroom door if door opens outwards (All Scandic)
  • Hooks reachable from wheelchair (All Scandic)
  • Shower stool available (All Scandic)
  • Single lever basin mixer
  • Thermostatic mixer in shower
  • Toilet paper reachable from toilet (All Scandic)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms are located on a separate floor or in a separate corridor where there are no fur animals
  • The rooms are not freshly painted in the last three months.
  • The rooms have no bedspreads/bed blankets or decorative cushions
  • The rooms have windows that can be opened (a ventilation window is enough)
  • The rooms have wooden floors

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • First and last steps in stairs are clearly marked (contrasting colours or grooved steps)

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Wash basin minimum height of 78 cm
  • Handrail on inside of bathroom door/s if door/s open outwards

Meeting areas

  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 1
  • Portable hearing loop available for meeting rooms (All Scandic)
  • Seating available outside meeting room/s

Public areas - Reception

  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Entrance

  • Revolving doors at main entrance
  • Door/s can be opened automatically at main entrance (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)

Disability rooms

  • Bed on legs
  • TV with subtitles or closed captions
  • Light switch reachable from wheelchair
  • Wooden floors in room
  • TV remote on side table (all scandic hotels)

Other

  • Staff trained to cater for disabled guests (All Scandic)