Hotel ABC – Scandic Hamburg Emporio

Are you looking for our breakfast times, information about checking in and checking out, or would you like your room cleaned? All the information you need for your stay at hotel ABC can be found here. Couldn’t find an answer to your question? Then ask us personally or send us an email.

Ask for room cleaning: We have decided as a company to only offer room cleaning to our guests on request for sustainability reasons. Would you like your room cleaned or do you need new towels? Then simply contact reception in the morning by 11:00.

Balcony: There are no balconies in our hotel rooms.

Bar: Enjoy a delicious drink at our bar. 

Accessible room features:

  • Bed height: 0.5 m
  • Door width: min. 0.9 m
  • Toilet seat height: 0.48 m
  • Washbasin height: 0.83 m
  • Space around washbasin: 1.70 m x 1.18 m
  • Bathroom features: Accessible shower with seat/grab handles, shampoo and shower gel dispensers at wheelchair height, mirror for use when seated or standing, grab handles by toilet, alarm button

Our hotel has 28 rooms with the features listed. There are also 5 other accessible rooms in line with the DIN standard.

Check in: from 15:00

Check out: by 12:00

Bicycle hire: Our bicycles are available for hire at a cost of EUR 10 for 4 hours. Please note that they cannot be reserved in advance and can only be hired subject to availability.

Breakfast: Our extensive breakfast buffet consists of lots of organic produce and a wide range of gluten-free and lactose-free products (Mon–Fri 06:30-10:00 / Sat–Sun 06:30-11:00). Have you booked your accommodation without breakfast? You are welcome to add it at our hotel for EUR 26 per person. 

Lost and found: Have you lost something? Contact us by email at or by phone at +49 40 432187 0 (extension 6) and we’ll be happy to help.

Parking: You can park in our hotel’s own garage for EUR 30 per 24 hours. We have 4 electric charging stations. You can find additional parking nearby in the Gänsemarkt Apcoa car park and the Messe car park. Parking spaces cannot be reserved. Our reception staff will be happy to assist you further on the day of your arrival. Stop in front of the main entrance and ask for the nearest available parking. 

We have 4 charging points (22 kW output) in the underground car park. Charging complies with the latest standards and is particularly suited to Tesla. You can charge via an RFID card or the ChargeIT app. Our hotel team can inform you regarding the charging costs.

Smoking rooms: Our hotel does not have any smoking rooms. If you wish to smoke you are welcome to use the large terrace next to our restaurant.

Invoicing: Do you require an invoice for your stay? Contact us by email at or by phone at +49 40 432187 0 (extension 6).

Sauna/Pool: Our sauna is open from 10 am to 10 pm each day.

Scandic Friends frequent guest programme: Would you always like to get the best price for your room booking plus lots of great member benefits? That’s simple with our frequent guest programme! Register here today at no cost. 

Gym: Our Gym is open again around the clock for you. Yoga mats, jump ropes and elastic bands are available for rent at the reception.

Late arrival: Are you planning to arrive after 18:00? Please contact us by email at or by phone at +49 40 432187 0 (extension 6) so that we can store your valid credit card number and guarantee your booking. 

Hotel telephone number (general): +49 40 432187 0

Room facilities: All rooms are equipped with coffee/tea making facilities incl. kettle, iron/ironing board, laptop safe, telephone, television and air conditioning. The minibar in our superior and superior family categories is refilled daily at no cost.

Rooms with bathtub: Many of our rooms are equipped with a bathtub. When making your online booking, please use the comment box if you wish to reserve a room with a bathtub.

Connecting rooms: Some of our standard, superior and family rooms can be extended via a connecting door. When making your online booking, please use the comment box if you wish to reserve a connecting room.