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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Clear direction signs if disabled entrance is located away from main entrance
  • Revolving doors at main entrance
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)

Public areas - Other

  • At least one computer work station that is accessible for wheelchair users (All Scandic)
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Corridors in hotel accessible with wheelchair
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Seating available outside meeting room/s
  • Clear signage of hearing loop in meeting and conference areas (All Scandic)
  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 1
  • Portable hearing loop available for meeting rooms (All Scandic)

Disability rooms

  • Bed height is 55 cm from floor to top of mattress
  • Bed on legs
  • TV with subtitles or closed captions
  • Light switch reachable from wheelchair
  • Space under desk accessible for wheelchairs (All Scandic)
  • Minimum of 80 cm free floor space around the bed
  • Rail for coat hanger at max height 120 cm (All Scandic)
  • Wooden floors in room
  • Number of disability rooms: 6
  • TV remote on side table (all scandic hotels)
  • Wardrobe shelf accessible from wheelchair (All Scandic)
  • Width of corridor in room is at least 80 cm (All Scandic)
  • Width of disability room door minimum of 80 cm when open

Disability rooms - bathroom

  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Handrail on the inside of the bathroom door if door opens outwards (All Scandic)
  • Hooks reachable from wheelchair (All Scandic)
  • No threshold into bathroom
  • No threshold into shower
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Single lever basin mixer
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Thermostatic mixer in shower
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide

Public areas - Reception

  • Cane holders at front desk (All Scandic)
  • Clear signs of hearing loop and wake up alarm (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Hearing induction loop in reception desk (All Scandic)
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)
  • One part of reception counter is of appropriate height for guests in wheelchairs

Public areas - Restaurant and bar

  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Special needs menu
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Control panel buttons marked in Braille inside lift
  • First and last steps in stairs are clearly marked (contrasting colours or grooved steps)

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Alarm / Emergency codes or buttons in bathroom
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 1
  • Space under wash basin accessible for wheelchairs
  • Wash basin minimum height of 78 cm
  • Handrail on inside of bathroom door/s if door/s open outwards

Parking

  • Disabled parking
  • Distance from parking to entrance (m): 10
  • Number of disabled parking bays with min width of 3.6 m each: 2
  • Parking bays clearly marked with disabled symbols: yes

Other

  • Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • Unscented bathroom products labeled with Asthma Allergy Nordic
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms are located on a separate floor or in a separate corridor where there are no fur animals
  • The rooms are not freshly painted in the last three months.
  • The rooms have wooden floors