Welcome in – we're here to help! Whatever your special requirements, be it sight, hearing, allergies or wheelchair access, we will make sure you feel fully at ease. Hang your walking stick in its own special spot, bring your hearing loop to your conference, and satisfy your hunger pangs with our special dietary offer. And of course your four-legged friend is welcome too.
Adapted facilities
We are aware that disabilities vary from person to person, so detailed accessibility information can be found on our hotel websites. We have identified the most common routes our guests take through the hotel – from parking and entrance, reception and restaurant to the lift, stairs and our accessible rooms. Visit the hotel's website to see the solutions we offer for that particular hotel.
Smart accessibility solutions at our hotels
How does a guest with a hearing disability hear the fire alarm? A vibrating fire alarm clock of course! This is just one of our clever solutions for people with disabilities.
...if you have reduced mobility
- Most Scandic hotels have rooms for guests with some form of reduced mobility
- The reception counter has a walking stick holder
- No carpets in the meeting rooms
...if you have reduced hearing
- Hearing loops are available at reception
- We have portable hearing loops for conferences
- Vibrating alarm clocks that also go off for a fire alarm
...if you have allergies
- No allergenic decorations are used at the breakfast buffet
- Gluten- and lactose-free bread available on request
- No carpets in the meeting rooms
...if you have reduced vision
- Guide dogs are always allowed in our hotels
- Hotel information in Braille is available at reception in our Swedish hotels
Entrance
- Clear direction signs if disabled entrance is located away from main entrance
- Revolving doors at main entrance
- Wheelchair access by ramp or lift at main entrance
- Level difference at main entrance
- Wide main entrance door (non revolving) with minimum width of 80 cm
- Door/s can be opened automatically at main entrance (All Scandic)
- Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
- No threshold at entrance door (All Scandic)
- Seating available close to main entrance (All Scandic)
Public areas - Other
- Corridors in hotel accessible with wheelchair
- At least one computer work station that is accessible for wheelchair users (All Scandic)
- Clear passage to the Scandic Shop with wheelchair (All Scandic)
- Service / guide dogs allowed in hotel (All Scandic)
Meeting areas
- Meeting and conference floor / area accessible with wheelchair
