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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Clear direction signs if disabled entrance is located away from main entrance
  • Level difference at main entrance
  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Wheelchair access by ramp or lift at main entrance
  • Door/s can be opened automatically at main entrance (All Scandic)
  • Night time door bell accessible from wheelchair (max height 120 cm) (All Scandic)
  • No threshold at entrance door (All Scandic)
  • Seating available close to main entrance (All Scandic)

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • At least one computer work station that is accessible for wheelchair users (All Scandic)
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Clear signage of hearing loop in meeting and conference areas (All Scandic)
  • Portable hearing loop available for meeting rooms (All Scandic)
  • Seating available outside meeting room/s

Disability rooms

  • Bed height is 55 cm from floor to top of mattress
  • TV with subtitles or closed captions
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Wooden floors in room
  • Number of disability rooms: 2
  • Width of disability room door minimum of 80 cm when open
  • Space under desk accessible for wheelchairs (All Scandic)
  • TV remote on side table (all scandic hotels)
  • Width of corridor in room is at least 80 cm (All Scandic)

Disability rooms - bathroom

  • Alarm / Emergency codes or buttons in bathroom
  • Height of threshold between room and bathroom: 2cm
  • No threshold into shower
  • Other height of wash basin: height
  • Other width of bathroom door: 90cm
  • Single lever basin mixer
  • Thermostatic mixer in shower
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide
  • Available free space in bathroom
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)

Public areas - Reception

  • Seating and table available close to front desk
  • Cane holders at front desk (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide
  • Access ramp or lift in restaurant
  • Special needs menu

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift

Parking

  • Assistance with parking in garage if no disabled parking
  • Clear illuminated and defined path between parking and entrance
  • Disabled parking
  • Distance from parking to entrance (m): 20
  • Parking bays clearly marked with disabled symbols: X
  • Level differences in path from parking to hotel: X
  • Number of disabled parking bays with min width of 3.6 m each: 2

Other

  • Staff trained to cater for disabled guests (All Scandic)