FAQ Scandic Frankfurt Museumsufer
Would you like to know what safety measures and precautions we have implemented, long you can linger over breakfast with us, where you can park or when you can check in? We answer these questions here. Couldn’t find an answer to your question? Just send us an email and ask us in person.
Our top priority is the well-being and safety of our guests and team members. To ensure this, we have established strict procedures and routines in our hotel regarding cleaning, distance regulations and our food and beverage offerings.
Our protective measures:
Further Changes: Facilities such as our restaurant, bar, gym and sauna may be temporarily closed. Please contact the hotel directly for further information.
Please note: Persons, who have spent time in a risk area at any specific period within 14 days , may be subject to quarantine under the specific quarantine ordinances issued by the competent federal state (Land). We kindly ask for your understanding that in this case, we cannot accommodate the persons concerned.
Balcony: Our hotel rooms do not have balconies.
Accessible rooms: Scandic Frankfurt Museumsufer has 10 accessible rooms. Some of these rooms have adjustable beds. The hallways and doors in these rooms are at least 80 cm wide.
Check in: from 15:00
Check out: by 12:00 (online check out possible)
Bicycle hire: Unfortunately we are not currently able to offer bicycle hire.
Breakfast: Our extensive breakfast buffet consists of many organic products and a wide range of gluten-free and lactose-free products (Mon-Fri 06:30-10:00 / Sat-Sun 06:30-11:00).
Lost and found: Have you lost something? Contact us by email at [email protected] or by phone at +49 69 907459 0 (Extension 6) and we will be happy to help.
Parking: Our hotel does not have an underground car park. We have an arrangement with Hotel Intercontinental, which means we can use their car park. The cost is EUR 3.90 per hour or EUR 39 per day. There are also 2 electric charging stations in the car park. The entrance is on Wilhelm-Leuschner-Strasse 43. More parking spaces are available in the car park on Baseler Platz, where you can park for EUR 28 per day. It is not possible to reserve parking spaces.
Smoking rooms: Our hotel does not have any smoking rooms. If you wish to smoke you are welcome to use the large terrace next to our restaurant.
Restaurant: Our buffet restaurant offers a business lunch for EUR 15.50, available Mon-Fri from 12:00 to 14:00. In our à la carte restaurant (Mon-Sat 17:00-22:00), you can choose between regional, seasonal and Swedish dishes. For reservations and special requests please call +49 69 907459 360
Invoicing: Do you need an invoice for your stay or do you wish to change the invoice recipient? Contact us by email at [email protected] or by phone at +49 69 907459 0 (Extension 6).
Fitness/Sauna: Our gym is open daily from 06:00-22:00 and has weight, endurance and gymnastic equipment. Our hotel does not have a sauna.
Late check in: Are you planning to arrive later than 18:00? In order that we can guarantee your booking, please contact us by email at [email protected] or by phone at +49 69 907459 0 (Extension 6), so that we can lodge your valid credit card number.
Suites with 2 rooms: You can enjoy separate sleeping and living rooms in our master suites. The suites also have panoramic views.
Hotel telephone number (general): +49 69 907459 0
Room amenities: All rooms are equipped with coffee/tea making facilities incl. kettle and coffee machine, iron/ironing board, laptop safe, telephone, television and air conditioning. The minibar in our superior and master suite categories is refilled daily at no cost.
Rooms with bathtub: Many of our rooms are fitted with a bathtub. When booking online, please use the comment box if you wish to reserve a room with bathtub.
Connecting rooms: Some of our standard rooms can be extended via a connecting door. The presidential suite can be extended via a connecting door to a standard room. When booking online, please use the comment box if you wish to reserve a room with a connecting door.