Hotel ABC – Scandic Frankfurt Museumsufer



Arrival: When you arrive at the hotel, you will be charged the city tax of Frankfurt of EUR 2 per night. 

Room cleaning on request: For reasons of sustainability, we as a company have decided to offer room cleaning exclusively at the request of our guests. Would you like your room to be cleaned or do you need new towels? Simply request your room cleaning directly here via our digital concierge.

Baby equipment: We are happy to provide you with a baby crib free of charge on request.

Balcony: Our hotel rooms do not have balconies.

Bar: Cheers! Our bar is located on the ground floor. You can find the current opening hours here.

Accessibility: Scandic Frankfurt Museumsufer has 11 accessible rooms. Some of these rooms have adjustable beds. The hallways and doors in these rooms are at least 80 cm wide.

Extra comforter: Please let reception know if you need an extra comforter or pillow.

Payment: We are a cashless hotel. We accept VISA, American Express, Mastercard, Maestro, JCB, Diners Club, AirPlus, Union Pay and EC card payments.

Bus & public transport: Our hotel is a 5-minute walk from Frankfurt Central Station. In addition, you can reach the streetcar station "Basler Platz" within 3 minutes on foot.

Iron & ironing board: All rooms are equipped with an ironing board and an iron.

Check in: from 16:00

Check out: by 12:00

Check out for groups: by 10:00

Early check-in: We charge a fee of €20 for early arrivals from 10 am. On request and subject to availability.

E-mail: Our e-mail address is: museumsufer@scandichotels.com 

Share your experiences: Share your stay with us - tag us on Instagram and follow us! You can find us on Facebook here.

Express check-out: You can pay your bill on the day of arrival or the day before departure in order to get a quick check-out on the day of departure. You can deposit your key card in the box at reception.

Bike rental: We have bicycles which you can borrow from us free of charge. Please note that these cannot be reserved in advance and can only be used subject to availability.

Feedback: We look forward to your feedback! Talk to us directly or fill out our guest questionnaire! Or share your positive experience on TripAdvisor, Google or a platform you trust.

Airport: The nearest airport is Frankfurt Airport, which is approx. 12.5 km away. To get there directly, it is best to take a cab or train from Frankfurt Central Station.

Breakfast: Our extensive/delicious breakfast buffet consists of many organic products and a large selection of gluten- and lactose-free products. Have you booked your overnight stay without breakfast? You are welcome to book it on site for EUR 25 per person. To our current breakfast times

Lost & found: Are you missing something? Contact us by email at museumsufer@scandichotels.com and we will be happy to help you. We keep lost property for 6 months before we process, donate or recycle it.

Luggage storage: Please contact us if you would like us to store your luggage safely. We have a luggage room.

Gym: Our gym is open for you around the clock and invites you to work out with us every day.

Towels: Please contact our reception if you require additional towels.

Internet/WLAN: We offer free W-LAN throughout the house. Please select the network "scandic_easy", open your browser and select the button "click to connect" - you can start surfing! This login is valid for 24 hours and can be repeated as often as you like. If you have any problems with your Internet access, please do not hesitate to contact us.

Dogs: Dogs are welcome in hotel rooms by prior arrangement and at an extra charge of €20 per stay and per pet. We love dogs,but unfortunately we have to inform you of the following due to bad experiences in the past: Unregistered dogs may not be accepted or may be charged an additional cleaning fee of €50.Unfortunately,your four-legged friends are not allowed in the restaurant. The exception is assistance dogs.

Climate control: Each room has a climate control system that you can set manually in the room.

Credit cards: You can pay your room or bar bill conveniently by credit card. We accept VISA, Mastercard, American Express and EC cards.

Charging cable: We have charging cables which you can borrow from reception for a deposit of EUR 25.

Parking: Our hotel does not have its own underground car park, but has direct access to the public underground car park operated by APCOA. The cost is EUR 4.50 per hour or EUR 45 per day. There are also 2 electric charging points in the car park. The entrance is on Wilhelm-Leuschner-Strasse 43. More parking spaces are available in the car park on Baseler Platz. It is not possible to reserve parking spaces. Our reception staff will be happy to assist you further on the day of your arrival. Stop in front of the main entrance and ask for the nearest available parking.

Smoking rooms: Our hotel does not have any smoking rooms. If you wish to smoke you are welcome to use the large terrace next to our restaurant.

Restaurant: At the moment we do not offer an a la carte restaurant in the evening. You can order hot meals from a small selection in our bar.

Invoicing: Do you need an invoice for your stay or would you like to change the invoice recipient? Contact us by email at museumsufer@scandichotels.com and we will be happy to help you.

Travel tips for the surrounding area: Feel free to ask our team at the reception - they will give you perfect recommendations.

Umbrellas: We offer umbrellas for hire at the hotel. You can pick them up at reception.

Reception: Our reception is at your disposal at all times.

Safe: There is a safe in every room.

Scandic Friends community: Would you always like to get the best price for your room booking plus lots of great benefits? That’s simple as a friend in our community! Register here today at no cost. 

Shop: Have you forgotten a little something? In our store you will find various chilled drinks, coffee, tea, sweet and savory snacks, travel accessories and toiletries.

Late arrival: Would you like to arrive later than 6 p.m. and do not have a prepaid booking or credit card on file? Then please contact us by e-mail at museumsufer@scandichotels.com so that we can deposit your valid credit card number and continue to guarantee the booking.

Suites with 2 rooms: You can enjoy separate sleeping and living rooms in our master suites. The suites also have panoramic views.

Hotel telephone number (general): You can reach us at +49 69 907459 0

Laundry service: You are welcome to leave your laundry with us at reception via an external company. For further information, such as prices and times, please contact our colleagues at reception.

Wake-up call: Please inform our reception staff of your wake-up request.

Room facilities: All rooms are equipped with coffee/tea making facilities incl. kettle and coffee machine, iron/ironing board, laptop safe, mini fridge, telephone, television and air conditioning. 

Rooms with bathtub: Many of our rooms are equipped with a bathtub. When making your online booking, please use the comment box if you wish to reserve a room with a bathtub.

Connecting rooms: Some of our rooms can be extended with a connecting door. When booking online, please let us know in the comments field if you would like a room with a connecting door, which we can allocate subject to availability.