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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight, hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Clear direction signs if disabled entrance is located away from main entrance
  • Revolving doors at main entrance
  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Seating available close to main entrance (All Scandic)

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • At least one computer work station that is accessible for wheelchair users (All Scandic)
  • Clear passage to the Scandic Shop with wheelchair (All Scandic)
  • Service / guide dogs allowed in hotel (All Scandic)

Meeting areas

  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 1
  • Portable hearing loop available for meeting rooms (All Scandic)

Disability rooms

  • Bed on legs
  • TV with subtitles or closed captions
  • Light switch reachable from wheelchair
  • Minimum of 80 cm free floor space around the bed
  • Wooden floors in room
  • Number of disability rooms: 37
  • Width of disability room door minimum of 80 cm when open
  • Bed height is 55 cm from floor to top of mattress
  • TV remote on side table (all scandic hotels)
  • Wardrobe shelf accessible from wheelchair (All Scandic)
  • Width of corridor in room is at least 80 cm (All Scandic)

Disability rooms - bathroom

  • No threshold into bathroom
  • No threshold into shower
  • Shower glass wall
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide
  • Accessible baths
  • Bathroom towels reachable from wheelchair (All Scandic)
  • Hooks reachable from wheelchair (All Scandic)
  • Other height of wash basin: 1,20
  • Shower handle placed in its lowest position when guest arrives (All Scandic)
  • Shower stool available (All Scandic)
  • Shower creme / shampoo dispenser in shower reachable from wheelchair (All Scandic)
  • Space under wash basin accessible for wheelchairs (All Scandic)
  • Thermostatic mixer in shower
  • Toilet paper reachable from toilet (All Scandic)
  • View in mirror from wheelchair (All Scandic)

Public areas - Reception

  • Cane holders at front desk (All Scandic)
  • Clear walkway between reception and lifts (All Scandic)
  • Clear walkway to reception from entrance (All Scandic)
  • One part of reception counter is of appropriate height for guests in wheelchairs
  • Seating and table available close to front desk
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (All Scandic)

Public areas - Restaurant and bar

  • Access ramp or lift in restaurant
  • Level differences in restaurant
  • Walkway to bar is at least 100 cm wide
  • Walkway to restaurant is at least 100 cm wide

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • Voice announciation for floor indication and direction of travel
  • First and last steps in stairs are clearly marked (contrasting colours or grooved steps)

Public areas - Public toilets

  • Accessible bathroom/s available in public areas
  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Number of disability bathrooms available: 3
  • Space under wash basin accessible for wheelchairs
  • Wash basin minimum height of 78 cm
  • Handrail on inside of bathroom door/s if door/s open outwards

Parking

  • Distance from parking to entrance (m): 100m

Other

  • Staff trained to cater for disabled guests (All Scandic)

Allergy-friendly rooms

  • Bed linen and towels are washed with eco-friendly detergent
  • Cleaning according to the cleaning concept for allergy room
  • In the room there has been no smoking or fur animals
  • The mattress is made of synthetic material
  • The pillows / quilts are made of synthetic material
  • The rooms are not freshly painted in the last three months.
  • The rooms have no bedspreads/bed blankets or decorative cushions
  • The rooms have windows that can be opened (a ventilation window is enough)
  • The rooms have wooden floors