When you book directly with us, you'll always score the best rates! Our friendly rates apply to all our room options – flex, change, and best rate – offering you sweet discounts based on availability. You can easily reserve the friendly rate on flex at the hotel or through our call center, while change and best rates are just a tap away on our app or website.
New Friends (level 1) get a 10% discount, and for Good Friends (level 2) up to Best Friends (level 7), a 15% discount on food in our restaurants and hotel shops on weekends and selected public holidays. The discount may also apply during special campaign periods. The dates can be found in the link below:
Discount on food is valid from Friday to Sunday, whether you're a guest or just dropping by. This offer covers our restaurants, shops, and cafés at all locations for groups of up to 6 people. Please note that some exclusions may apply, such as beverages, dinner packages, special menus, and select items from the hotel shop. This cannot be combined with other promotions or discounts.
This benefit is only valid for purchases made at our hotels and does not apply to online bookings. It is valid for breakfast bought at the hotels, but reimbursement for pre-purchased breakfast online will not be provided.
All friends will receive a complimentary kids mocktail for each child included in the booking and stay (up to 12 years old). Kids can enjoy a free mocktail at the bar by presenting a coupon or card received at the front desk during check-in.
Friends from Close Friend (level 3) – Best Friend (level 7) can enjoy a complimentary late checkout of +1 hour, subject to availability at check-in. This benefit cannot be pre-booked for free and is not applicable when the booking is done through external agents/sources. Friends that would like to extend their stay beyond the +1 hour late checkout, a fee of approx. 20 EUR will apply.
Close Friends (level 3) to Best Friends (level 7) receive one restaurant voucher per night when staying with qualifying rates. Upon check-in, friends can choose between getting the restaurant voucher or extra qualification points for each voucher. This decision is made for the entire stay at check-in and cannot be changed during the stay. Please keep in mind that vouchers cannot be swapped for points at checkout.
Voucher monetary value per level and country:
| Level | Sweden | Denmark | Norway | Finland | Poland | Germany |
|---|---|---|---|---|---|---|
3 | SEK 50 | DKK 50 | NOK 50 | EUR 5 | PLN 15 | EUR 5 |
4 | SEK 75 | DKK 75 | NOK 75 | EUR 7,5 | PLN 25 | EUR 7,5 |
5 | SEK 100 | DKK 100 | NOK 100 | EUR 10 | PLN 35 | EUR 10 |
6 | SEK 150 | DKK 150 | NOK 150 | EUR 15 | PLN 50 | EUR 15 |
7 | SEK 200 | DKK 200 | NOK 200 | EUR 20 | PLN 65 | EUR 20 |
Voucher qualification point value per level:
| Level | 3 | 4 | 5 | 6 | 7 |
|---|---|---|---|---|---|
Points | 350 | 500 | 650 | 1000 | 1250 |
During your stay at the hotel, the vouchers provided are valid for food and beverage purchases, excluding strong liquor, giving you the opportunity to enjoy snacks like crisps and nuts from the bar. You can use multiple vouchers each day, with a maximum of 5 vouchers accepted per bill at restaurants or shops within the hotel. Whether dining at the restaurant, grabbing a bite at the bar, shopping, or settling your bill at check-out if charges are billed to your room, these vouchers can cover your expenses.
Additionally, they can be applied towards ancillary services, such as food and beverage packages, that follow the guidelines of the voucher. Remember that these vouchers are personalized and cannot be transferred to others, although you can use them to pay for someone else. While these vouchers do not hold a cash value and any remaining amount post-use will not be reimbursed, they can be used as a discount for pay-tv services as well.
Vouchers may be combined with the 10% and 15% food discounts on weekends, but please note that they cannot be combined with other package offers.
Please note that this benefit does not apply to Reward Nights. And please also note that when used in our shops, the vouchers are only valid for food and beverages purchases.
Dear Friends (level 4) to Best Friends (level 7) have the option to check in earlier free of charge, provided that the room is available. This benefit can’t be reserved beforehand. Please note that this benefit is only applicable on reservations that are eligible for points and benefits.
As a Loyal, True, or Best Friend, you’re always on our radar for a complimentary room upgrade. We’d love to give you that little extra when the circumstances are right!
While the upgrades depend on a few things – like how full the hotel is, when you arrive, or last-minute demand – we’ll always do our best to make your stay even better. Upgrades are automatically handled without any action required from you.
As a Loyal Friends member (level 5), you can enjoy a 2-for-1 breakfast offer. Two people enjoy breakfast while you only pay for one. This applies whether you’re staying with us or not. Not valid for larger groups.
To use this benefit, visit one of our hotels or book a room without breakfast included. If your reservation already includes breakfast, you cannot add a free guest.
If breakfast was paid separately or included in a booking, reimbursement for the breakfast will not be provided later. The 2-for-1 breakfast benefit cannot be combined with other benefits and is subject to restaurant availability.
True Friends (level 6) – Best Friends (level 7) are guaranteed a room even if the hotel is fully booked.
Simply book directly with the hotel or by central reservations at least 48 hours ahead of your arrival to snag this exclusive perk. While we can't guarantee specific room types, we're all about making your stay cozy and comfortable.
When booking with our 48-hour room guarantee, the following applies:
True Friends (level 6) to Best Friends (level 7) can enjoy the benefit of a complimentary breakfast at all our hotels, whether you're staying or just dropping by. This benefit is exclusive to the friend (companions will be charged at the regular rate) upon presenting member profile.
To use this benefit, visit one of our hotels or book a room without breakfast included. If breakfast was paid for separately or included in a booking, reimbursement for the breakfast will not be provided later. This "Free breakfast – always" benefit is subject to availability at the restaurant. This benefit is not valid for take away.
Just a friendly note that this benefit won't be redeemable at Grand Hotel Oslo by Scandic.
Best Friends (level 7) receive a surprise gift once each membership year! You can choose your gift from a specially curated selection that has something for everyone. Instructions for making the choice will be sent via email during the member year, and your gift will be delivered by our partner a few weeks later. This yearly gift benefit is redeemable for the rest of your member year. Exciting, right?
When Best Friends (level 7) stay with kids, each kid can select a gift upon check-in. This benefit is valid for each kid and stay within the booking (up to 12 years old), allowing only one boost per kid even if there are multiple Best Friends (level 7) present in the group.
We are thrilled to connect with our friends at our exclusive events, offering a variety of experiences from dinners and guest speakers to wine tastings and fun activities.
True Friends (level 6) and Best Friends (level 7) receive top priority when contacting our call center, ensuring reduced wait times and prompt service. Get in touch with us at +46 8 517 517 00 and follow the instructions.
Loyal Friends (Level 5) to Best Friends (Level 7) can reserve a pet room at no extra charge if available.
To take advantage of this offer, request it in the special wishes and needs when making your booking and contact the hotel in advance to confirm the room with the hotel.