Scandic Grand Tromsø

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If you´re booking a promotional offer or a Corporate negotiated rate you´ll need a special booking code. Don´t use any special characters such as (.) (,) (-) (:). If you would like to make a booking with code VOF, please call us +46 8 517 517 20.

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Special needs

Find the information you might need, before visiting us. You are always welcome to our hotel - completely without barriers. Regardless of impairment, sight hearing, allergies or wheelchair, we have made sure that you enjoy your stay.

Call us to book

Please call us when you'd like to book a room, so we can assure that you'll get a room for your special needs. 

Phone +46 (8) 517 517 80.

Accessibility  at this hotel

Scroll down to find out more about how many accessible rooms we have as well room details, parking and more. 

Entrance

  • Level difference at main entrance
  • Slope gradient of access ramp
  • Wide main entrance door (non revolving) with minimum width of 80 cm
  • Wheelchair access by ramp or lift at main entrance
  • Clear direction signs if disabled entrance is located away from main entrance
  • Door/s can be opened automatically at main entrance (all scandic hotels)
  • No threshold at entrance door (all scandic hotels)
  • Seating available close to main entrance (all scandic hotels)

Public areas - Other

  • Corridors in hotel accessible with wheelchair
  • Clear passage to the Scandic Shop with wheelchair (all scandic hotels)
  • Service / guide dogs allowed in hotel (all scandic hotels)

Meeting areas

  • Disability toilet available in meeting and conference areas
  • Meeting and conference floor / area accessible with wheelchair
  • Meeting room door with minimum 80 cm width
  • Number of disability toilets available: 2
  • Clear signage of hearing loop in meeting and conference areas (all scandic hotels)

Disability rooms

  • Bed on legs
  • Disability bedrooms available at hotel
  • TV with subtitles or closed captions
  • Disability room types available: double
  • Wardrobe without doors or with sliding doors
  • Light switch reachable from wheelchair
  • Wooden floors in room
  • Number of disability rooms: 2
  • Other height of bed from floor to top of mattress: 65 cm
  • Width of disability room door minimum of 80 cm when open
  • Bed height is 55 cm from floor to top of mattress
  • Side of bed which has min 80 cm free floor space
  • TV remote on side table (all scandic hotels)

Disability rooms - bathroom

  • Accessible baths
  • Available free space in bathroom: x
  • Height of threshold between room and bathroom: 2 cm
  • No threshold into shower
  • Shower curtain
  • Thermostatic mixer in shower
  • Wash basin minimum height 78 cm
  • Width of bathroom door is at least 80 cm wide

Public areas - Reception

  • Seating and table available close to front desk
  • Cane holders at front desk (all scandic hotels)
  • Clear walkway between reception and lifts (all scandic hotels)
  • Clear walkway to reception from entrance (all scandic hotels)
  • One part of reception counter is of appropriate height for guests in wheelchairs
  • Vibrating wake up/fire alarm device can be borrowed from hotel reception (all scandic hotels)

Public areas - Restaurant and bar

  • Buffet breakfast has appropriate height (max 90 cm) for guests in wheelchairs
  • Other width of walkway to bar: 90 cm
  • Walkway to restaurant is at least 100 cm wide
  • Access ramp or lift in restaurant
  • Aids available during buffet breakfast for disabled guests (all scandic hotels)

Public areas - Lifts and stairs

  • At least one lift with door widht of 80 cm when open
  • Door opener or automatic door/s avaliable for lift
  • External and internal lift buttons reachable from wheelchair (height 120 cm)
  • Voice announciation for floor indication and direction of travel

Public areas - Public toilets

  • Bathroom door is at least 80 cm wide
  • Foldable armrests by the toilet
  • Hooks reachable from wheelchair
  • Space under wash basin accessible for wheelchairs
  • Wash basin minimum height of 78 cm

Parking

  • Disabled parking
  • Distance from parking to entrance (m): 300 m
  • Number of disabled parking bays with min width of 3.6 m each: 5
  • Parking bays clearly marked with disabled symbols: 5
  • Level differences in path from parking to hotel: yes

General accessibiliy

  • Handicap facilities

Other

  • Disabled emergency plan