Work at support office

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In our 280 hotels, in the 130 destinations that we operate in, we create great hotel experiences for the many people to enjoy, including ourselves. Every day, Scandic offers guests an industry-leading hotel experience – resulting in a high level of customer satisfaction and high share of returning customers. To make this possible we have a support office in every country that we offer hotels in.

When working at the support office your most important task is to support and create value for our team members out at the hotels. Therefore we call it support office rather than head quarter. This also means that you take great part in our mission, to create great hotel experiences for the many people. In addition to our Head office in Stockholm, we have offices in all of the Nordic countries as well as in Germany. Almost thousand team members work at our support offices in different roles within Marketing, Communication, HR, Finance, Procurement, Sales, Revenue Management, IT and other.

Below some projects that our team members at support office have been rolling out the last years.

In 2016, we launched our first signature hotel: Haymarket by Scandic. Signature hotels will be characterized by their individual history and personality, developed as clear social meeting places and marketed under their own hotel names with the extension “by Scandic”.

We also have a strong focus on developing our customer offering when it comes to food and beverages. Scandic’s “köksbaren” restaurants are a popular and successful concept that is available at our hotels on major routes in the Nordic countries.

Scandic is constantly working to improve its food and beverage offering by providing organic options. During 2015, Scandic launched a children’s menu that includes only organic ingredients in the Swedish market and in Norway, all Scandic hotels now offer an organic Debio Brons-certified breakfast.

Scandic strives to offer the best training and development opportunities in the hotel industry. We firmly believe that education is an important investment for our company as it allows us to ensure sustainable growth and remain competitive in the market. Scandic Business School offers innovative and inspiring courses and programs that are customized to meet the diverse needs of our employees and our business.